Delivering handwritten love across Australia and beyond
$5.25 AUD for all Australian orders
Free shipping on orders $75 AUD and above
$9.99 AUD for all Australian orders
$20.00 AUD for international orders
Each letter collection is carefully prepared and packaged by hand in Victoria, Australia. Please allow 2-3 business days for processing before your order ships. Orders placed after 2 PM AEST will be processed the following business day.
We ship to all Australian states and territories including Tasmania and remote areas. PO boxes and parcel lockers accepted.
Available to New Zealand, United States, Canada, United Kingdom, and most European countries. Customs duties may apply.
Your letter collections are packaged with the utmost care in eco-friendly materials. Each package includes:
Once your order ships, you'll receive a confirmation email with tracking information. You can track your package through Australia Post or our international shipping partners. Contact us directly at info@lettersbyabbey.com for any shipping inquiries.
If your package is lost, damaged, or goes missing, please contact us within 7 days of the expected delivery date. We'll work with you and Australia Post (or our international carriers) to resolve the issue promptly. For damaged items, photos may be requested for insurance claims.
Please note that international orders may be subject to customs duties, taxes, and fees imposed by your country. These charges are the responsibility of the recipient and are not included in our shipping costs. Delivery times may vary due to customs processing.
Have questions about shipping?
Contact Us